KVKK Information Notice
This information notice explains how personal data shared through the Carpe Diem Events & Destination Management website contact form is processed.
1. Purpose of this notice
This notice is provided to inform visitors and contact form users about the collection, use, storage and transfer of personal data submitted through the website. It is intended to fulfill the information obligation applicable under Turkish personal data protection rules.
2. Categories of personal data processed
When you submit the contact form, the following categories of personal data may be processed depending on what you choose to share:
- Name and surname
- Email address
- Phone number
- Message content
- Any business, travel, destination or event-related details you include in your request
- Technical submission and anti-spam information required for secure processing of the form
3. Method of collection
Your personal data is collected electronically when you fill in and submit the contact form on this website, when you communicate with us by email, or when security-related technical checks are performed to protect the form against spam and abuse.
4. Purposes of processing
Your personal data may be processed for the following purposes:
- Reviewing, evaluating and responding to your contact request
- Communicating with you regarding travel, destination management, events or related service inquiries
- Managing customer communication processes
- Ensuring website, form and communication security
- Preventing spam, abuse, fraudulent submissions or malicious use
- Keeping basic communication records when necessary to protect legal rights or handle follow-up requests
5. Legal basis
Personal data submitted through the contact form may be processed to the extent necessary for the legitimate handling of your request, the execution of pre-contractual communication when applicable, the fulfillment of legal obligations when required, and the protection of the website’s and business’s lawful interests, provided that fundamental rights and freedoms are not harmed.
6. Transfers to third parties
Your form submission may be transmitted through third-party technical infrastructure used to operate the website contact form. In the current website setup, contact form submissions are processed using Formspree, which acts as the form backend service provider for message delivery and submission handling. Formspree states that it provides form backend, validation and inbox delivery features for HTML and JavaScript forms. :contentReference[oaicite:1]{index=1}
Personal data may also be shared where necessary with hosting, email, technical support, legal, regulatory or official authorities if such transfer is required by law or necessary for the establishment, exercise or protection of legal rights.
7. Retention period
Personal data is retained only for as long as reasonably necessary to review and respond to your request, maintain communication records where appropriate, comply with legal obligations, or resolve potential disputes. Data that is no longer needed is deleted, anonymized or otherwise disposed of in line with applicable retention requirements and internal business needs.
8. Your rights
Subject to applicable law, you may request information about whether your personal data is being processed, request access to your data, request correction of incomplete or inaccurate data, request deletion or destruction where applicable, request information about transfers, and object where legally available.
9. Contact for requests
For requests regarding your personal data, you may contact: contactus@carpediemdmc.com